Terms and Conditions

1. Introduction

Welcome to Malaysia Digital Arrival Card (MDAC) Services ("we", "our", "us"). By accessing this website and using our services, you verify that you have read, understood, and agree to be bound by the following Terms and Conditions.

IMPORTANT NOTICE: We are a private, third-party processing agency. We are NOT affiliated with the Government of Malaysia or any official immigration authority. You may apply for a Malaysia Digital Arrival Card (MDAC) directly through official government channels without our assistance fees.

2. Services Provided

Our service assists travelers in processing their Malaysia Digital Arrival Card (MDAC) and related documentation. We review your data, format it correctly for the authorities, and submit it on your behalf.

• Review of application data for errors.
• 24/7 customer support and status updates.
• Secure storage and transmission of your data.

3. Fees and Payments

Our service fee is charged for the professional assistance, data validation, and processing service we provide. This fee is separate from any potential government fees (if applicable). By submitting your application, you authorize us to process your payment for these services.

4. Refunds and Cancellations

Once an application has been submitted to the authorities on your behalf, our service is considered deemed delivered, and the service fee is non-refundable. If you wish to cancel before submission, please contact our support team immediately.

5. Accuracy of Information

You are responsible for the accuracy of the information provided. We are not responsible for rejected applications due to incorrect information (e.g., wrong passport number, incorrect dates) provided by you.

6. Privacy Policy

We take your privacy seriously. Your personal information and passport details are used solely for the purpose of processing your Malaysia Digital Arrival Card (MDAC). We employ industry-standard encryption (SSL) to protect your data. We do not sell your data to third parties.